General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Return Policy
Online order cancellations are accepted within 12 hours of placing an order online and only when the shipping label hasn't been created.
Most returns are accepted within 15 days of the delivery date for a full refund less the original shipping cost. The return shipping cost is the responsibility of the customer*.
- To initiate a return, please email info@zinniafloral.co for return address and more detailed instructions.
- To be eligible for a refund, the item(s) must be returned unused in the original packaging and original condition.
- For an item(s) over $75 in value, shipping insurance is recommended. We don’t guarantee that we will receive your returned item(s).
- Upon receipt and approval of the return, a refund will be processed, and a credit will be applied via the original method of payment.
*Non-returnable items include:
- Sale items